As a design & marketing agency, our ultimate goal is for you to end up with marketing materials that gets results. We will work with you to bring your vision to reality and come to the table with some innovative & unique ideas that you may have never considered.
As part of our commitment to high-gravity and premium design, Fermentable Sugar takes a very honest and frank approach when working with our clients. We aren’t trying to hurt our clients’ feelings or diminish their opinions, but we are outspoken and will speak up when we know that a project or concept can be designed or executed better.
You deserve an agency that isn’t afraid to fight for what they think is right; if you’re looking for an agency full of “yes men” then you might want to look elsewhere.
We care passionately about what we do as a design and marketing agency, and it shows in every aspect of our process, from a project’s inception through the design stages and ultimately to the point where it’s unleashed on consumers.
- Peter McGraw, Professor, Author, and Director of the Humor Research Lab
After 20 years in the design industry, we’ve become adept at anticipating curveballs and potential pitfalls.
It’s critical to establish an understanding of cost, deliverables, and deadlines for each project. Fermentable Sugar will ask plenty of questions to get a better idea of the scope of work necessary to execute your vision and goals.
Our transparent billing process will protect you from sticker shock on large projects. When a project moves beyond the scope of the original agreement you’ll be alerted before extra fees might be incurred.
We don’t like being surprised financially, and we don’t like to subject our clients to it either.
“I have worked with a lot of creatives and a lot of contractors on projects over the years. There is a fine line between listening to the client and delivering their needs and being the authority, and having the confidence to advise them when they are not quite understanding the ramifications of their actions. Fermentable Sugar balances that equation as well as I have encountered in my experience. Josh is not trying to jam you into the framework that is easiest or most convenient for him, rather ensuring that your needs are met and that the deliverable is of the highest quality and best represents you.”
- Jensen Cummings, Brewed Food and Inland Island Yeast Laboratories
When we have our kick off meeting, we voice our opinions from the start. We will also absolutely listen and learn about your business, its short-term and long-term goals, and your vision, and we will begin the process of working with you as partners to create high-gravity marketing materials.
“Working with Josh on website development has created seamless communication for our brewery teams. He’s organized, thoughtful, and thorough about the process— I’ve learned a lot from him in a short time and I look forward to future projects together.”
- Emily Hutto,
We hit the ground running to produce the first draft of your initial deliverables. This could as simple as a hand-out flyer, or it could be a new corporate identity, or packaging for a new series of craft beers you’re about to launch. We leverage our exhaustive expertise and collaboration with the client to work quickly and efficiently.
The constructive feedback a client gives to their agency is one of the most critical parts of the design process. It’s completely normal to tell your agency that you don’t like elements of the designs we’re presenting to you. But we also need to work together to identify what does not resonate with you.
Working diligently to understand the “why” of a client reaction is what allows us to move forward and achieve a final product that not only satisfies our clients but is also effective and impactful.
We also ask you to listen to why we made the choices we did if we believe certain aspects of the design are important. Honesty is important and so is openness. Fermentable Sugar has been in this business for 20 years, so our expertise is relevant. We want to work with you to get deliverables that look great and are effective at growing your business.
When we collect your feedback on the design, we will work to get as many specifics about any changes right then and there. Additionally, if we believe that our design choices are important, then we will work to clearly explain to you why it’s the right choice.
Our goal is to develop visually appealing design and marketing that gets results. The process we use for clients large and small has yielded dozens of satisfied customers since 2010, most of whom have partnered with us on multiple additional projects.